Testimonials

What clients say about us

We all know you can’t please everyone all the time. However, we have processes in place to make sure almost everyone is satisfied with our services.

"I would like to thank Reserve Study Institute, specifically T. Christopher, for doing such a great job on our condo association reserve study this year. He was professional, prompt, available for questions, and did a thorough job with this property’s reserve study. I was very impressed. I would recommend him to any other association needing this reserve study service."

Ms. Cathy J. Oursler

CAM, CMA, and Owner. Sandcastle Enterprises, LLC.

"Wow this is fantastic. Thank you! Your proposal makes sense and no further questions. Per the request of the board I reached out to two other companies, but you are the first to respond and your proposal is perfect with all the details. I will let the board know that you responded so quickly and send them your proposal."

Ms. Sharon Hill, Community Association Manager

Specialty Management Company

"Please accept my humble thanks and appreciation for your recent completion of our HOA’s Reserve Study. Your professionalism and comprehensive work made this process far easier for our Board of Directors and Community, than we could ever have imagined.

We dealt primarily with two individuals and their work was outstanding. Mike Russ was available at short notice and responded in a timely manner. Glen Tyndall “Shepherded & Managed” all entries to the Study and kept the process on schedule. We couldn’t have anticipated their willingness to adjust to our requests for additional information in such a timely and efficient manner.

Thanks again for your efforts and assistance."

Mr. Rob Cowan, Treasurer

The Palms at Nocatee Homeowner’s Association, Inc.

"Thanks for all the help you and your team provided our communities."

Mr. Ryan Barlingar, LCAM

P&R Housing Management Corporation

"Thank you so very much. Appreciate the flexibility this first go-round."

Ms. Catherine Carter, Board Treasurer

Canterbury Lake Estates Property Owners Association, Inc

"That was quick!"

Mr. Malcolm Ross Cummings, Board Member and Treasurer

Saphire Cove Homeowner’s Association, Inc.

"If every vendor I did business with was as adept as Reverse Study Institute, every day for Alliance would be more profitable. These days we spend more time managing people despite our #1 task being managing real estate."

Mr. Leigh Hoffman, Owner

Alliance Property Systems, Inc.

"We really appreciate your quick turnaround on this. I'll keep your information as an option for other associations to use in the future, thank you again!"

Ms. Jill Alonge, CAM

Marquis Association Management, LLC – An Associa Company

“Thanks so much for the efficiency you have shown.”

Mr. Tony Mastrocola, LCAM

Sentry Management, Inc.

“This is great information; I will share with my Boards.”

Ms. Shanique Thompson, LCAM

Phoenix Management Services, Inc.

“Thank you, Glenn, I appreciate your diligent responsiveness!”

Mr. Alberto Collins, LCAM

Infinity Community Management, Inc.

“Thanks for your efforts and the updates. Appreciate all your efforts, and those of Mike Russ. Very professional and comprehensive report.”

Mr. Rob Cowan, Treasurer

The Palms at Nocatee Homeowner’s Association, Inc.

“Thanks so much Glen. You have been responsive, professional and efficient! Thank you! Your much appreciated.”

Mr. Tony Mastrocola, LCAM

Sentry Management, Inc.

“You’re highly organized. Let’s keep doing business together. Like your firm, mine gets no additional revenue chasing people to coordinate.”

Mr. Leigh Hoffman, Owner

Alliance Property Systems, Inc.

“Thank you Glenn!! You are always on the ball, I can’t recommend you enough.”

Ms. Anais Serrano, Community Association Management

Leland Management, Inc.

“Thank you for your quick response.”

Everett Mitchell, Community Association Manage

Artemis Lifestyle Services, Inc.

“Thank you for an excellent job.”

Mr. James W. Demenkow, Board President

The Cloisters Homeowners Association of Brevard, Inc.

“Received, thank you so much for your incredible work and assistance. That’s great advise, I will keep it in mind.”

Ms. Paola A. Torres

Alliance Property Systems, Inc.

“I really appreciate the sample of the reserve study, I will save it and I definitely need this for several Associations.”

Ms. Karen Preston, LCAM

Sunrise Management, Inc.

“I’m so excited to get this to the board. You guys are incredible to work with and extremely glad the Board decided to utilize your services.”

Ms. Shannon L. Harrison, Administrator

Ono Island Property Owner’s Association, Inc.

“Thank you for the thorough report your team has provided to us.”

Mr. Brook Ladd, Board Vice President

Baytree Villas Home Owners Association, Inc.

“Your firm turned around our study so quick."

Mr. Malcolm Ross Cummings, Board Member and Treasurer

Saphire Cove Homeowner’s Association, Inc.

“Thanks for your excellent work.”

Ms. Joanna Patricia Fang, General Executive Manager

First Way Property Management Services, LLC

“This is a great tool. I will send this to my Regional Directors so they can share this with their managers. Thank you for sharing!”

Ms. Laura Bryant, Business Development Manager, CAM

Castle Group, Inc.

“Thanks for the quick response. I'll be working on our next budget in the next couple of weeks and this report will aid greatly.”

Mr. Walter Wiley, Board Treasurer

Woodland Lakes Homeowners Association, Inc.

Reserve Study Report

Get an idea of what we do

You can see a sample of our report, how the whole process works, and even get an idea of our fees for service.